Privacy Policy

Privacy Overview

This website is operated by Party Fun Internet Sales Ltd, trading online as The Party Fun.

We respect your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains what information we collect, why we collect it, how it may be used and the circumstances in which it may be shared with service providers or other parties where necessary.

Information We Collect

When you place an order, contact us or otherwise provide information through our website, we may collect information such as:

• Your name
• Email address
• Billing and delivery address
• Telephone number
• Order and transaction information
• Information you provide when contacting customer support
• Information provided through website forms

When you browse our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information and information about how you interact with the website.

How We Use Your Information

We may use personal information to:

• Process and fulfil orders.
• Arrange delivery of products.
• Process payments and prevent fraudulent transactions.
• Respond to customer enquiries.
• Provide customer support.
• Manage returns, refunds and other order-related matters.
• Maintain and improve our website and services.
• Meet legal and regulatory obligations.
• Send marketing communications where you have provided the appropriate consent.

We only use personal information for purposes that are appropriate and permitted under applicable data protection law.

Your Consent

Where you provide personal information to complete a purchase, arrange delivery, request a return or contact us, we use that information for the purpose for which it was provided and where necessary to perform our obligations to you.

Where we require consent for a particular use of your information, we will provide an appropriate opportunity for you to give that consent.

Marketing communications will only be sent where we have a lawful basis to do so and, where required, your consent.

Withdrawing Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time.

You can contact us using the details at the end of this policy if you wish to withdraw consent or ask us to stop sending marketing communications.

You may also be able to unsubscribe from marketing emails by using the unsubscribe option included in the relevant message.

Disclosure of Information

We may share personal information with trusted service providers where this is necessary to operate our business, process orders, provide delivery services, process payments, provide technical services or support our website.

We may also disclose personal information where required to do so by law, regulation, legal process or a lawful request from an appropriate authority.

We do not sell your personal information to third parties.

Shopify

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services online.

Shopify processes and stores information as necessary to provide its platform and services. Information submitted through our store may therefore be processed by Shopify in accordance with its own privacy practices.

For more information, please review Shopify's Privacy Policy .

Payment Information

Payments made through our website are processed using the payment methods and payment providers available at checkout.

Payment providers may process payment information in accordance with their own privacy policies and security requirements.

Third-Party Services

We use selected third-party service providers to help operate our website and fulfil customer orders.

These providers may include payment processors, delivery services, technology providers, analytics services, customer support tools and other providers necessary for operating our online business.

Third-party providers generally only receive the information necessary to provide the services they perform for us.

Some providers may process information outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

Third-Party Links

Our website may contain links to third-party websites, applications or services.

Once you leave our website or interact directly with a third-party service, that third party's own privacy policy may apply.

We recommend reviewing the privacy policy of any third-party website you visit.

Data Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

Our website uses security measures provided through Shopify and our relevant service providers.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Where a security incident occurs that requires notification under applicable law, we will take the appropriate steps.

Cookies & Similar Technologies

Our website uses cookies and similar technologies to provide essential website functionality, remember shopping sessions, understand website usage and, where applicable, support analytics and marketing activities.

Shopify and third-party services may place cookies on your device when you use our website.

Cookies may be used for purposes including:

• Keeping your shopping basket and session active.
• Remembering website preferences.
• Understanding website traffic and usage.
• Improving website performance and functionality.
• Supporting relevant marketing and advertising where applicable.

The exact cookies used may change as our website, Shopify services and third-party applications are updated.

Age of Consent

Our website is intended for general use by customers who are legally able to enter into contracts for the purchase of products.

We do not knowingly collect personal information from children where applicable law requires parental or guardian consent.

If you believe a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

Your Privacy Rights

Depending on your circumstances and applicable data protection law, you may have rights in relation to your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Object to certain types of processing.
• Request restriction of processing in certain circumstances.
• Request portability of certain information where applicable.
• Withdraw consent where processing is based on consent.

Some rights are subject to legal conditions and exceptions. We may need to verify your identity before responding to a request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or applicable legal requirements.

The latest version will be published on this page. We encourage you to review the policy periodically so that you remain aware of how your information is handled.